Incidents and maintenance reported on status page for Automated Messaging Systems Limited https://ams-cloud.betteruptime.com/ https://d1lppblt9t2x15.cloudfront.net/logos/8d8bbeee425283d5eaa6d988cd9748e3.png https://ams-cloud.betteruptime.com/ en https://ams-cloud.betteruptime.com/incident/1087686 Mon, 12 Oct 2026 02:07:54 -0000 https://ams-cloud.betteruptime.com/incident/1087686#a35c35be2ac818009098ebb8106432c8edc26cc6a4db829b2366aeae0d5d37a7 Incident Portal recovered. https://ams-cloud.betteruptime.com/incident/1087686 Mon, 12 Oct 2026 02:02:22 -0000 https://ams-cloud.betteruptime.com/incident/1087686#7ef26c94a289aefb3fbdc7094cd6f4d794bee335862c56bc2fa9c1faf3caad25 Incident Portal went down. https://ams-cloud.betteruptime.com/incident/1087274 Sun, 11 Oct 2026 10:07:59 -0000 https://ams-cloud.betteruptime.com/incident/1087274#4d406ed0c53b06d1580d6e59b0085563943a4099b36fa3d6a4dea011dac7d70f Incident Portal recovered. https://ams-cloud.betteruptime.com/incident/1087274 Sun, 11 Oct 2026 10:02:10 -0000 https://ams-cloud.betteruptime.com/incident/1087274#b137a4618fb74a8ddfd526fc871b663d0cd56051a5f82476e1d41299bab1bb5d Incident Portal went down. https://ams-cloud.betteruptime.com/incident/1085535 Fri, 09 Oct 2026 02:07:36 -0000 https://ams-cloud.betteruptime.com/incident/1085535#b5927996965905b86760880133aba7c75d13fb02ac40db96214dbcc1c54978a5 Incident Portal recovered. https://ams-cloud.betteruptime.com/incident/1085535 Fri, 09 Oct 2026 02:02:18 -0000 https://ams-cloud.betteruptime.com/incident/1085535#68f9eaa4c310d50e2239f430843e3b6928e679c54cc241124ec83233fa847d4b Incident Portal went down. https://ams-cloud.betteruptime.com/incident/1083644 Wed, 07 Oct 2026 02:07:40 -0000 https://ams-cloud.betteruptime.com/incident/1083644#94dddd52ef97b14af2c5e8939bf65b783e4e959d183b37f4a0bf61fc0723f404 Incident Portal recovered. https://ams-cloud.betteruptime.com/incident/1083644 Wed, 07 Oct 2026 02:02:15 -0000 https://ams-cloud.betteruptime.com/incident/1083644#17e831ae6cc82a869e8e97a10ea1ccd1761cd0a4ec27e6a5c4a4ff8c94765a81 Incident Portal went down. https://ams-cloud.betteruptime.com/incident/1082003 Mon, 05 Oct 2026 21:07:56 -0000 https://ams-cloud.betteruptime.com/incident/1082003#6e90a84575ed059c018980eba11150f0a396b5a86168db4852c06716f8ed2e17 Incident Portal recovered. https://ams-cloud.betteruptime.com/incident/1082003 Mon, 05 Oct 2026 21:01:56 -0000 https://ams-cloud.betteruptime.com/incident/1082003#cf468d2141ae48ad0e620bd20999a0b48c31353babf66a8e75cf02540cd612e9 Incident Portal went down. https://ams-cloud.betteruptime.com/incident/1082003 Mon, 05 Oct 2026 10:09:08 -0000 https://ams-cloud.betteruptime.com/incident/1082003#c11a23089dae0d51207765be10d3ff9d93d5f40ad0d848f8746abb622b4d4d40 Incident Portal recovered. https://ams-cloud.betteruptime.com/incident/1082003 Mon, 05 Oct 2026 10:02:17 -0000 https://ams-cloud.betteruptime.com/incident/1082003#e416fcc97484e9dfadab4bee9cef42b1f92070f41f6829bb6c364ce8e8f4d685 Incident Portal went down. https://ams-cloud.betteruptime.com/incident/1081254 Sun, 04 Oct 2026 10:07:36 -0000 https://ams-cloud.betteruptime.com/incident/1081254#9b01e0d5daf6111eea5011645bafd18e7d8a4e24c2f1587297c51dac2163bbdb Incident Portal recovered. https://ams-cloud.betteruptime.com/incident/1081254 Sun, 04 Oct 2026 10:02:12 -0000 https://ams-cloud.betteruptime.com/incident/1081254#eae75257272bad43522c8abb4c5c69772288a49e076d01a959b1b4f08529665d Incident Portal went down. https://ams-cloud.betteruptime.com/incident/1080445 Sat, 03 Oct 2026 02:10:03 -0000 https://ams-cloud.betteruptime.com/incident/1080445#dee4bc5a628dd0dac71be4df243558679f08ab03ecdd3e596830fac0fd23c87e Incident Portal recovered. https://ams-cloud.betteruptime.com/incident/1080445 Sat, 03 Oct 2026 02:05:18 -0000 https://ams-cloud.betteruptime.com/incident/1080445#b50c22aa67e0da0454bdf74ddee59dfd1406bc32675a96a9cb860fa9009ea89f Incident Portal went down. https://ams-cloud.betteruptime.com/incident/1079726 Fri, 02 Oct 2026 02:07:28 -0000 https://ams-cloud.betteruptime.com/incident/1079726#3825c65c8d828dbb2a80293a62bdc3ef538aa58c3fae86e775c25125a5e455b9 Incident Portal recovered. https://ams-cloud.betteruptime.com/incident/1079726 Fri, 02 Oct 2026 02:02:16 -0000 https://ams-cloud.betteruptime.com/incident/1079726#0982735fa7fad0ca9cbfc482ab0b525417c873f74fc903da0bcbf3ba5d290f85 Incident Portal went down. https://ams-cloud.betteruptime.com/incident/1075082 Sun, 27 Sep 2026 10:07:39 -0000 https://ams-cloud.betteruptime.com/incident/1075082#ec069fbc7fba37074b34805405c1ed2f8265dbdf2f46fa96f7bb26c08c953dc5 Incident Portal recovered. https://ams-cloud.betteruptime.com/incident/1075082 Sun, 27 Sep 2026 10:02:20 -0000 https://ams-cloud.betteruptime.com/incident/1075082#d0160d200a5a5b9a586b09742453c359f241c09c95deefbd403037b9d6698986 Incident Portal went down. https://ams-cloud.betteruptime.com/incident/1075082 Sun, 27 Sep 2026 02:07:47 -0000 https://ams-cloud.betteruptime.com/incident/1075082#6e8af359e13c2e49d08510775b3d4e8a1af1031ff810011b2a10905a9dee8532 Incident Portal recovered. https://ams-cloud.betteruptime.com/incident/1075082 Sun, 27 Sep 2026 02:02:16 -0000 https://ams-cloud.betteruptime.com/incident/1075082#2e780664f6cb67dfd3ab0d09ce51a4c278d16d957f4f4f4dd561416f3fe2d5fb Incident Portal went down. https://ams-cloud.betteruptime.com/incident/1074258 Sat, 26 Sep 2026 10:07:30 -0000 https://ams-cloud.betteruptime.com/incident/1074258#c7a70f6b849d9c41f4314dacf5d942f32b7fc031d45a391474286bf7086c2697 Incident Portal recovered. https://ams-cloud.betteruptime.com/incident/1074258 Sat, 26 Sep 2026 10:02:13 -0000 https://ams-cloud.betteruptime.com/incident/1074258#7931bfcd2b6e91e3577a4d32f94ec0ddd9857f790a0bd626a139354a37aaa6cf Incident Portal went down. https://ams-cloud.betteruptime.com/incident/1074258 Sat, 26 Sep 2026 02:07:31 -0000 https://ams-cloud.betteruptime.com/incident/1074258#053a70f52b25c5e80ffa07959f6d9c22084a16ff60294d107d273cffbf11b277 Incident Portal recovered. https://ams-cloud.betteruptime.com/incident/1074258 Sat, 26 Sep 2026 02:02:22 -0000 https://ams-cloud.betteruptime.com/incident/1074258#531e0bcee3d8b38ddff255b2160eac8d982cad10ac8e13cc4943b3bafa657c84 Incident Portal went down. https://ams-cloud.betteruptime.com/incident/1072605 Thu, 24 Sep 2026 02:07:34 -0000 https://ams-cloud.betteruptime.com/incident/1072605#c2c60fd30f420beb65c46fedbff992236186c41d3e3fd569fb2f999b3324f845 Incident Portal recovered. https://ams-cloud.betteruptime.com/incident/1072605 Thu, 24 Sep 2026 02:02:17 -0000 https://ams-cloud.betteruptime.com/incident/1072605#5458d221c3e19c0d2c81fd669d632b3e2b26fc2856a30d003de1c779e938a768 Incident Portal went down. https://ams-cloud.betteruptime.com/incident/1071708 Wed, 23 Sep 2026 02:07:47 -0000 https://ams-cloud.betteruptime.com/incident/1071708#4ef9c9749e722d106fcb9dfa10f71e68dc5ce075e3563b0106c32962e3c42d7f Incident Portal recovered. https://ams-cloud.betteruptime.com/incident/1071708 Wed, 23 Sep 2026 02:02:21 -0000 https://ams-cloud.betteruptime.com/incident/1071708#62418ae43e5b01e077d69509e06fa2b6375e97a05ed4e5dc85bbe279b4b8d3fb Incident Portal went down. https://ams-cloud.betteruptime.com/incident/1069883 Mon, 21 Sep 2026 02:07:23 -0000 https://ams-cloud.betteruptime.com/incident/1069883#97eb444453ba598197d60685907ac5800bfeca16a25826cb0875a37ec2b68bc3 Incident Portal recovered. https://ams-cloud.betteruptime.com/incident/1069883 Mon, 21 Sep 2026 02:02:32 -0000 https://ams-cloud.betteruptime.com/incident/1069883#ce91510d6aeb5fd425e68ae5fa82092c9729e408bf73a81e4f6227bc4623b552 Incident Portal went down. https://ams-cloud.betteruptime.com/incident/1066260 Thu, 17 Sep 2026 02:07:33 -0000 https://ams-cloud.betteruptime.com/incident/1066260#ec95931a1f75056ae87941bf9cad2196bc024112a088e2696272b1aa140a903f Incident Portal recovered. https://ams-cloud.betteruptime.com/incident/1066260 Thu, 17 Sep 2026 02:02:30 -0000 https://ams-cloud.betteruptime.com/incident/1066260#98b12310e7ec70ea880b0f33375a5145d417f18057831c5b4c1a23c9c9308172 Incident Portal went down. https://ams-cloud.betteruptime.com/incident/1063643 Tue, 15 Sep 2026 02:07:41 -0000 https://ams-cloud.betteruptime.com/incident/1063643#3434ceee1cc42136b92983a034a496ef52432e3c90f42c1ed316ec764a226b24 Incident Portal recovered. https://ams-cloud.betteruptime.com/incident/1063643 Tue, 15 Sep 2026 02:02:31 -0000 https://ams-cloud.betteruptime.com/incident/1063643#b886387c5ca0cb429365abd8cc8df3456d267714d5bdaa184fae1cfb2bc971e1 Incident Portal went down. https://ams-cloud.betteruptime.com/incident/1060516 Sat, 12 Sep 2026 02:07:40 -0000 https://ams-cloud.betteruptime.com/incident/1060516#c988df23da9e0dbbbb99193a5b10138ad00e66d1b985b7902d1fb222755c97d9 Incident Portal recovered. https://ams-cloud.betteruptime.com/incident/1060516 Sat, 12 Sep 2026 02:02:30 -0000 https://ams-cloud.betteruptime.com/incident/1060516#7620bac61af299343eff27600e6e21a710738290af42eb2ea9adce0df78d2c9a Incident Portal went down. https://ams-cloud.betteruptime.com/maintenance/1058881 Thu, 10 Sep 2026 16:02:52 -0000 https://ams-cloud.betteruptime.com/incident/1058881#8e047c48b2dcad9b496b0831cddd34d029a2967ca8340f011e55ce3fed5096c9 Maintenance This maintenance will include routine work to help maintain the ongoing stability and performance of the platform. During the maintenance window, the platform may be temporarily unavailable or experience brief periods of reduced performance. We’ll work to complete the maintenance as quickly as possible and minimise any disruption. For more information, please get in touch with your Account Manager. Regards, AMS Support Team https://ams-cloud.betteruptime.com/incident/1029811 Mon, 24 Aug 2026 18:44:08 -0000 https://ams-cloud.betteruptime.com/incident/1029811#da0807c2c4f08a3b814c99efcbe01be02760994b67940a7555660c1fd8c0a76d Incident Demo SAR recovered. https://ams-cloud.betteruptime.com/incident/1029811 Mon, 24 Aug 2026 18:41:52 -0000 https://ams-cloud.betteruptime.com/incident/1029811#1bfbcedbcacbaab80b9e8dd071e58b4d7e0ff63038890dc59103e6582a8e43fa Incident Demo SAR went down. https://ams-cloud.betteruptime.com/incident/1010269 Thu, 13 Aug 2026 02:19:44 -0000 https://ams-cloud.betteruptime.com/incident/1010269#c085b00bedefd30821eb236672c53597f80f918516d4785ebe5fe4923e840973 Incident demo.ams-cloud.co.uk/MFT recovered. https://ams-cloud.betteruptime.com/incident/1010269 Thu, 13 Aug 2026 02:13:45 -0000 https://ams-cloud.betteruptime.com/incident/1010269#2806b2818a2ee2806f9007713d635d257fef0116cc9e5d1b38118272675eb538 Incident demo.ams-cloud.co.uk/MFT went down. https://ams-cloud.betteruptime.com/incident/1009083 Wed, 12 Aug 2026 02:25:32 -0000 https://ams-cloud.betteruptime.com/incident/1009083#9db36e851c49e380d6ea23aeabd8aadbe758c41338c6d87fb4054cc37bd96030 Incident demo.ams-cloud.co.uk/MFT recovered. https://ams-cloud.betteruptime.com/incident/1009083 Wed, 12 Aug 2026 02:17:27 -0000 https://ams-cloud.betteruptime.com/incident/1009083#e9ebf68780372b990805f52758e42724588b5ede72398abd1069e59406bd0904 Incident demo.ams-cloud.co.uk/MFT went down. https://ams-cloud.betteruptime.com/incident/1008784 Tue, 11 Aug 2026 21:16:30 -0000 https://ams-cloud.betteruptime.com/incident/1008784#c6b79c5a378befdde762e6d9763ed72ac9c326c3cb6edd45fdb207ddca6734a8 Incident demo.ams-cloud.co.uk/MFT recovered. https://ams-cloud.betteruptime.com/incident/1008784 Tue, 11 Aug 2026 21:02:15 -0000 https://ams-cloud.betteruptime.com/incident/1008784#96890106a89720c4c4bae7e8615cc5164171a7b6c9429a2ade2fa7df0ad4d81d Incident demo.ams-cloud.co.uk/MFT went down. https://ams-cloud.betteruptime.com/incident/997178 Wed, 05 Aug 2026 22:28:50 -0000 https://ams-cloud.betteruptime.com/incident/997178#e088ceb5e9997a2ea5e3e234bc60a9c7a7a7ce3d84e152f2009e843acc5cf5ea Incident Demo SAR recovered. https://ams-cloud.betteruptime.com/incident/997178 Wed, 05 Aug 2026 21:03:01 -0000 https://ams-cloud.betteruptime.com/incident/997178#a9b2146a366a281a54b87d9511984d36dc245c768957731b4063c9b47ff0fbb8 Incident Demo SAR went down. https://ams-cloud.betteruptime.com/incident/989016 Fri, 31 Jul 2026 20:52:28 -0000 https://ams-cloud.betteruptime.com/incident/989016#2e91b2a7aa8e79aee8988d5e344cde14eae28c730414b4001b44727d8d95b9eb Incident demo.ams-cloud.co.uk/MFT recovered. https://ams-cloud.betteruptime.com/incident/989016 Fri, 31 Jul 2026 20:44:03 -0000 https://ams-cloud.betteruptime.com/incident/989016#feff89168f5f5f44775ed00d778ce5607ba9499b35b9d6fa5748768927567083 Incident demo.ams-cloud.co.uk/MFT went down. https://ams-cloud.betteruptime.com/incident/970473 Mon, 20 Jul 2026 16:16:59 -0000 https://ams-cloud.betteruptime.com/incident/970473#8a7a02f8d9e33dba73a898e52ec4b6f100eecc552241f7810aebef10bb8963c1 Incident Demo SAR recovered. https://ams-cloud.betteruptime.com/incident/970473 Mon, 20 Jul 2026 16:14:50 -0000 https://ams-cloud.betteruptime.com/incident/970473#d3fc78aab8a313c4c25552ed4450e0e6ae3d54f239921ec981df100ccef00044 Incident Demo SAR went down. https://ams-cloud.betteruptime.com/incident/967567 Fri, 17 Jul 2026 22:28:20 -0000 https://ams-cloud.betteruptime.com/incident/967567#4e20707256e129572e22caba6c66b3056e39fea95e11f2dd65670c3cc06cd887 Incident demo.ams-cloud.co.uk/MFT recovered. https://ams-cloud.betteruptime.com/incident/967567 Fri, 17 Jul 2026 22:23:19 -0000 https://ams-cloud.betteruptime.com/incident/967567#271e4f76ac6ca112fb96e83eb86c2bcb7dd24be840ef95a4d54148153c19690a Incident demo.ams-cloud.co.uk/MFT went down. https://ams-cloud.betteruptime.com/incident/966434 Thu, 16 Jul 2026 22:28:25 -0000 https://ams-cloud.betteruptime.com/incident/966434#eb0aa266896b99ef4318fd2a4ffac338667220490edada8896b06f263c75d4d9 Incident demo.ams-cloud.co.uk/MFT recovered. https://ams-cloud.betteruptime.com/incident/966434 Thu, 16 Jul 2026 21:04:17 -0000 https://ams-cloud.betteruptime.com/incident/966434#df927d455d822c2e02dfa4e315c69a4c680a882ba0ab6ae7f4b5fb709ab0a493 Incident demo.ams-cloud.co.uk/MFT went down. https://ams-cloud.betteruptime.com/incident/918982 Tue, 09 Jun 2026 15:05:12 -0000 https://ams-cloud.betteruptime.com/incident/918982#f7216a768fa1ee130eec3115cc88f0ef493c6182cb7e0725ff2ed6b8a8f696aa Incident Demo SAR recovered. https://ams-cloud.betteruptime.com/incident/918982 Tue, 09 Jun 2026 15:03:01 -0000 https://ams-cloud.betteruptime.com/incident/918982#1081241a5be4a935e99fb3379636c4f82d66250ace0d64ccbf037e0facf860c3 Incident Demo SAR went down. https://ams-cloud.betteruptime.com/incident/918982 Tue, 09 Jun 2026 14:59:04 -0000 https://ams-cloud.betteruptime.com/incident/918982#b6315a89e8f22ccb0f93417d33ef992047eca3d41046f1476f4f8beb93777d03 Incident Demo SAR recovered. https://ams-cloud.betteruptime.com/incident/918982 Tue, 09 Jun 2026 14:53:29 -0000 https://ams-cloud.betteruptime.com/incident/918982#c4d1c4f8e600fbda1093796ab94132f12f6d898811809b61e4d0d49844050cab Incident Demo SAR went down. https://ams-cloud.betteruptime.com/incident/918268 Mon, 08 Jun 2026 21:05:09 -0000 https://ams-cloud.betteruptime.com/incident/918268#66ccb93ad5d8bdf17b00b8e6ba702df0f471385b9812781c37c6dc6a3359ac98 Incident Demo SAR recovered. https://ams-cloud.betteruptime.com/incident/918268 Mon, 08 Jun 2026 21:02:14 -0000 https://ams-cloud.betteruptime.com/incident/918268#3d48c0d21fd51fc326d134d64b99d5b0275214fc140bb7ca8f8d562175f3c110 Incident Demo SAR went down. https://ams-cloud.betteruptime.com/maintenance/1046681 Mon, 08 Jun 2026 21:00:39 -0000 https://ams-cloud.betteruptime.com/incident/1046681#fe84a5b4edae8e5c0243ff1b704ac89528e6529844fd371965e87a432aae8dca Maintenance We’re pleased to announce the latest update to Request Portal (version 1.9.9.12). This release focuses on improving usability, simplifying administration, and enhancing the overall reliability of the platform. Release highlights: - A smoother account recovery experience, with clearer on-screen guidance and more informative email notifications - Clearer and more consistent administrator workflows for managing users Streamlined multi-factor authentication management screens for administrators - Improvements to background processing to support smoother day-to-day operation - More consistent file-handling workflows when submitting and managing requests - Additional refinements across key screens to improve usability, clarity, and reliability What this means for you: For most users, this release delivers a cleaner, more intuitive experience when signing in, managing account details, and working with requests. For administrators, improved workflows around user management and account settings make common tasks easier to review and complete. No action is required for standard users. If you have any questions about this release, please contact our support team. Regards, The Request Portal Team https://ams-cloud.betteruptime.com/incident/896271 Thu, 14 May 2026 23:29:19 -0000 https://ams-cloud.betteruptime.com/incident/896271#eb939d13440db0eadd284b7d124e93fe9ab60eab9234a594799cfa8e5354f4e4 Incident Demo SAR recovered. https://ams-cloud.betteruptime.com/incident/896271 Thu, 14 May 2026 23:23:50 -0000 https://ams-cloud.betteruptime.com/incident/896271#f4938258cbe6921a29ed9b11cd3f4856f4b87a5d9bd8fde8ee91a6f5cda509c3 Incident Demo SAR went down.