We’re pleased to announce the latest update to Request Portal (version 1.9.9.12).

This release focuses on improving usability, simplifying administration, and enhancing the overall reliability of the platform.

Release highlights:

• A smoother account recovery experience, with clearer on-screen guidance and more informative email notifications
• Clearer and more consistent administrator workflows for managing users Streamlined multi-factor authentication management screens for administrators
• Improvements to background processing to support smoother day-to-day operation
• More consistent file-handling workflows when submitting and managing requests
• Additional refinements across key screens to improve usability, clarity, and reliability

What this means for you:

For most users, this release delivers a cleaner, more intuitive experience when signing in, managing account details, and working with requests.

For administrators, improved workflows around user management and account settings make common tasks easier to review and complete.

No action is required for standard users.

If you have any questions about this release, please contact our support team.

Regards,
The Request Portal Team